Bill and Michelle

A Team...With Just the Right Chemistry

When you meet Bill Carter and Michelle Ouellette, you can feel their charismatic enthusiasm and genuine desire to deliver the type of service that has unfortunately become a thing of the past. In this quick fix world we have grown accustom to just the opposite. Realtors like Bill & Michelle, who actually work a listing versus just taking one, are a rare commodity indeed.They concentrate on providing their clients with great service, accurate information, and solid guidance.They are the consummate professionals, savvy negotiators and say they still enjoy the HUNT... "In this competitive environment you have to deliver more than you promise and not just meet, but exceed your client's expectations. Bill and I often work with clients until late in the evening as we feel the quality of service is far more important than the quantity. Referrals are your life blood in this business!" says Michelle.

When choosing a Realtor team to sell or list your property, it’s crucial to select a team who you feel comfortable with and feel a sincere connection with.“Listing or buying a home is a huge decision, it’s a marriage between the Realtor and client. Michelle and I immediately try to get a feel for our clients needs and desires, adapt to their environment and create a rhythm that flows, and if it’s not sincere they’ll know it. Michelle and I are very lucky because our different backgrounds and experiences gives us a unique edge, we compliment one another and bring a vast amount of expertise to the table” says Bill. Carter’s reputation speaks for itself. Ranking in the nation’s top one percent, Bill Carter is a realtor with an impressive resume. Being named Sotheby’s International Realty’s Top Producer for Ventura County, 2006 is fitting for Carter, who has been personally involved in over $1 Billion in exclusive listings and sales. His record makes him the premier realtor of high-end properties across the Conejo Valley. No small accomplishment! As the Estates Director of Sotheby’s International Realty in Westlake Village, he & Michelle currently specialize in luxury properties and ranches from North Ranch to Sherwood and Hidden Valley to the beach. Michelle Ouellette also has an impressive background, beginning with her previous career in executive management as Vice President of Sales for a major global telecommunications company. Deciding to leave that industry many years ago she has successfully built a stellar career in Real Estate, while attaining a high level of success in the marketing and sales of luxury properties. Her outstanding reputation precedes her. Michelle’s forthright approach and contagious upbeat personality are sure to win you over. She has that warm and inviting type persona that is disarming and reassuring.

There is no doubt that Bill and Michelle have a very special chemistry.They both have a “can-do attitude” and appear to always be on the same page.Their repeat business is their best testimonial, seventy percent of all their business comes from referrals. Impressive in any environment! With the advent of new technology and more home sellers and buyers using the internet before selecting a real estate agent, those who have not kept up with the times and technology are destined to fall behind the leaders. By realizing and implementing team concepts within the real estate industry, realtor teams can provide substantial benefits to their customers where traditional methods lack.Teams utilize shared expenses in marketing and advertising, as well as an increased visibility in the communities they work in. In addition, sellers can be assured that their property will reach more potential buyers. More potential buyers, in turn, may mean quicker sales and often times better realized profits.“Our buyers can’t help but benefit from working with two seasoned agents, having a larger “pool” of experience to draw from makes all the difference. Regular team meetings to discuss customer’s wants and needs present opportunities missed by solo agents. Bill and I have weekly strategy meetings to discuss all aspects related to our client’s listings and marketing efforts.We are constantly re-evaluating our client’s needs, which allows us to be proactive versus reactive. Reputation alone is not enough, you have to deliver. Our marketing efforts cover the gamut. Being associated with Sotheby’s International Realty provides us with an extensive web marketing and multi-media international network that is unparalleled within the Industry. It allows us to expose our listings through custom E-blast, every major real estate website, Facebook and all other divisions of Sotheby’s International marketing arm, including regional and global media.This type of exposure is a powerful selling tool” says Michelle.“ We just opened escrow on an estate in one of the most prestigious communities in Westlake Village. It will be the highest price sale in 2009.The lead was generated through Sotheby’s International web marketing, which gives us the kind of leverage other brokers simply can’t offer” says Bill.

Their solid reputation in the real estate community combined with their unquestionable integrity and superb negotiating skills puts them in a league of their own. It also allows them to handle challenging real estate transactions, as well as resolving serious buyer and seller issues. Consequently saving their client’s thousands of dollars in potential legal fees.They love their job and it shows!

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